Grupo Vidanta Global Privacy Policy

GRUPO VIDANTA and/or its affiliates and third-party suppliers and distributors (hereinafter "The Company") is responsible for the use and protection of personal information provided directly by you (hereinafter “The Customer”) when you visit any of our websites, when you use our online services or when we get information through other sources allowed by law. Such information will be used only to provide you accommodation services, to give you information about current and future products, services and special promotions and any changes in the foregoing, to evaluate the quality of the service provided by “The Company”, or to identify you in any legal or business relationship with “The Company”.

For the purposes mentioned above, we need to obtain from you, among other things, the following personal information: name, address, phone, email, nationality, and tax I.D., provided that no personal information classified as sensitive by the Federal Law of Personal Information in Possession of Private Individuals (Ley Federal de Protección de Datos Personales en Posesión de los Particulares) will be requested. You may at any time exercise your rights (ARCO Rights) to confirm, correct or delete your personal information, to object to the manner in which it is used, or to revoke your consent given for this purpose by notifying our Customer Service Department by e-mail at customerservice@grupovidanta.com, or by registered mail to our Legal Department at Avenida Lazaro Cardenas 4070 B, Col. Camino Real, C.P. 45040 Zapopan, Jalisco, Mexico. Your request should include a copy of your signed ID as well as a signed explanation of your request. ”The Company” will respond to the request within 30 working days. We also inform you that your personal information could be used in Mexico by third parties. In this regard, your information may be shared with persons or companies that have a legal or business relationship relating to the provision of services or products you have requested or for the purpose of establishing a business or legal relationship.

We advise you the website you are visiting uses cookies and web beacons to get personal information from you, such as your browser type, operating system, IP address, the website you visited before ours, among other information.

If you do not express your opposition to the transfer of your personal information when you read this Privacy Notice, your consent will be implied.

This Privacy Notice will be updated without prior notice to our customers and in accordance with regulations published by the proper authority, internal policies, new offers of our services or products and new marketing practices, and in this regard “The customer” may consult the website www.grupovidanta.com as necessary.